1. Acceptance of Terms

By accessing and using this website, you agree to be bound by these terms of service. If you do not agree to these terms, please do not use our site.

2. Use of the Site

You agree to use our site only for lawful purposes and in a way that does not infringe the rights of others or restrict the use of the site by other users.

3. Orders and Payments

All orders are subject to our acceptance. We reserve the right to refuse or cancel any order for any reason. Prices are shown in CFA francs and may be changed without notice.

4. Intellectual Property

All content on this site, including texts, graphics, logos, images, and software, is the property of Jendo and is protected by intellectual property laws.

5. Limitation of Liability

Jendo will not be liable for any direct, indirect, incidental, or consequential damages resulting from the use or inability to use this site.

6. Modification of Terms

We reserve the right to modify these terms of service at any time. Changes will take effect immediately upon publication on the site.

7. Applicable Law

These terms are governed by the laws of Côte d'Ivoire. Any dispute will be subject to the exclusive jurisdiction of the courts of Côte d'Ivoire.

🛍️ RETURN POLICY – JENDO

At JENDO, we pride ourselves on offering elegant pieces, carefully crafted and inspected before shipment.

1. Return Window

Return requests must be submitted within a maximum of 24 hours after placing the order.

After this period, no returns will be accepted.

2. Eligibility Conditions

To be eligible for a return, the item must be:

• Unworn
• Unwashed
• Undamaged
• With original tags attached
• Returned in its original packaging

Any item not meeting these conditions will be automatically refused.

3. Non-Returnable Items

The following items cannot be returned or exchanged:

• Personalized or custom-made items
• Sale or discounted items
• Accessories

4. Return Procedure

All return requests must be sent by email or WhatsApp including:

• Full name
• Order number
• Reason for return
• Photos of the item

After validation by our customer service, return instructions will be provided.

5. Return Shipping Costs

Return shipping costs are the responsibility of the customer, except in the case of an error attributable to JENDO.

6. Refunds

After receiving and inspecting the returned product:

• A store credit or exchange may be offered.
• Refunds (if accepted) are processed within 5 to 10 business days.

⚠️ Important: We encourage you to carefully check sizes, colors, and descriptions before confirming your order.

Last updated: 03/12/2026